# 3.2.2 KeyPal firmware upgrade tutorial for Mac-web

KeyPal firmware upgrade tutorial (for web)

&#x20;KeyPal firmware upgrade--- web instruction

1 install Bridge

2 upgrade firmware

![](https://3004735000-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mg5GOG96Z7bXpRaCDZW%2Fuploads%2F5XzVFF6MlItT7ny651qM%2F1.png?alt=media\&token=f344b411-febe-4306-8344-ba62caa2dd36)

1.Click[ https://connect.KeyPal.pro/](https://connect.keypal.pro/), and click "Your device was not found?"

In the unable to connect solution, we need to click the second option to download the KeyPal Bridge program.

Install the KeyPal Bridge in your computer, then use the data cable to connect the KeyPal and insert it into the USB port of the computer.

![](https://3004735000-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mg5GOG96Z7bXpRaCDZW%2Fuploads%2FkQmHYF04pmKQ6Cvj0zYs%2F2.png?alt=media\&token=3dab81cc-a26f-4d0e-8e17-2736422735f7)

2.Insert the KeyPal, and the web interface shows that KeyPal is connected, and the current firmware version is visible in the lower left corner, click the upgrade available button.

Move the mouse to "Latest Version" to view the update content of the new version, and click upgrade firmware to go to the next step.

![](https://3004735000-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mg5GOG96Z7bXpRaCDZW%2Fuploads%2FqK1p9X7DarPuqu8ewbnr%2F4.png?alt=media\&token=593db178-573c-4e95-98f7-b986d52515fb)

when completing backup (KeyPal does not support exporting the mnemonic after creation), tick I have backed it up and click Continue.

![](https://3004735000-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mg5GOG96Z7bXpRaCDZW%2Fuploads%2FIoQNhdW14Cet4ni6730y%2F5.png?alt=media\&token=718b33e9-1fe5-4d8c-8907-6494388e1590)

Follow the instructions, first disconnect the KeyPal wallet, then press and hold the down button of the KeyPal and reconnect the data cable.

the interface will show that the device is ready.

In the KeyPal interface, right-click and select Yes to start updating (Be sure not to disconnect from the computer during the update process).

![](https://3004735000-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mg5GOG96Z7bXpRaCDZW%2Fuploads%2F7CVBLogjtJtHESpO7cwK%2F6.png?alt=media\&token=db7aa23e-5724-4230-bcb8-fbfa437b61f8)

After completing the upgrade, click close and pull out the KeyPal to complete all the process of upgrading the WEB firmware.

&#x20;

![](https://3004735000-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mg5GOG96Z7bXpRaCDZW%2Fuploads%2Fmf2t0ogPTPmyjfbgvsr0%2F7.png?alt=media\&token=b38fae05-ec71-4e5e-a818-149fb36dac15)

Some users will find that the Bridge cannot be installed. Here are the solutions:

click settings on your computer - security and privacy - general, and select open anyway at the bottom.

click Bridge again and choose open

click continue

Select the installation disk and click Continue

Bridge occupies about 11M, click install.

Fill in the correct password and click Install Software.

Done
